Q: What is the difference between Mink and Synthetic lashes?
A: Synthetic lashes are designed to be worn for a short period of time (maybe 3-5 times). Mink lashes are made of 100% authentic Siberian Mink hairs and can be worn up to 25 times.
Q: How long does shipping take?
A: Anywhere in the United States should take between 2-5 business days, but if you're international it should take between 4-15 business days
Q: When will my order be shipped?
A: All orders received will be shipped the next business day
Q: How do I track my order?
A: You will be automatically receive an email with your tracking number when your order has been processed and shipped off.
Q: I haven't received my package yet, what should I do?
A: Make sure no one in your household, building security, or neighbors have received your package. If none of the above have it then call your local post office to see if they have it held for you.
Q: What is Lavish Lash Collection's store/return policy?
A: 1. All are finals 2. We are not responsible for lost or damaged packages 3. Due to the nature of our products; no returns or refunds on pain orders All sales are final We are not responsible for lost or damaged packages No refunds or returns on paid orders.
Q: How to apply false lashes?
A: Never tug on the individual strands.
Start by gently pulling on the two ends of the band until it's detached from the clear tray.
Then, look downwards at a mirror, and position the lashes on your eyes, just above your natural lash line.
Note the width of your eyes, and trim the false lashes from the outside corner to match. After trimming, apply a thin, even strip of glue along the band of the lashes, then allow the glue to settle for a few seconds.
After the glue starts to get tacky, look downwards at a mirror again, and carefully position the lashes at the base of your natural lash line, pushing it down as close as possible, for the most natural look.
Once you're happy with the placement of the lashes, leave the lashes on and wait for the glue to try. That's it!
***Handle your minks with extra care
Q: How do you remove false lashes?
A: Using a cotton swab, dab some oil-free makeup remover along the band of the false lashes, and wait a few seconds for the glue to start dissolving.
Then, start to gently push the lashes down, without handling by the individual strands, avoid pulling or ripping the lashes off. Once the lashes are removed, dab a cotton swab in oil-free makeup remover and gently rub off remnants of glue from the lash band.
Do not rub the individual strands of fur.
Once the glue has been removed from the band, place your lashes in a clean, dry place, or place them back into your lash box to avoid dust and dirt
***Do NOT use alcohol based cleansers